info@onega.ee

Delivery

When ordering from ONEGA online shop you can pick up goods yourselves from our shop (Kadaka tee 52, Tallinn), order goods to parcel machine, use courier service or order to your home address with post.

Local pickup

Good can be received in ONEGA OÜ shop:

Shop address:  Kadaka tee 52, warehouse 7, 12915 Tallinn, Estonia

Working hours: Mon-Thu 9:00-17:30, Fri 9:00-17:00

The ordered products can be received by submitting the order number. Please come to pick up your order only after receiving the confirmation e-mail.

Parcel machine service

We use Omniva and Itella SmartPOST parcel machine service.

  • ESTONIA: When ordering to parcel machine transport cost from 2.95 € is added. The purchased goods will usually arrive at the parcel machine within 2 working days. If the goods need to be prepared, the delivery time can be extended up to 2 weeks. In this case our manager  will contact you.
  • LATVIA: When ordering to parcel machine transport cost from 7 € is added. The purchased goods will usually arrive at the parcel machine within 3 working days. If the goods need to be prepared, the delivery time can be extended up to 2 weeks. In this case our manager  will contact you.
  • LITHUANIA: When ordering to parcel machine transport cost from 7.99 € is added. The purchased goods will usually arrive at the parcel machine within 4 working days. If the goods need to be prepared, the delivery time can be extended up to 2 weeks. In this case our manager  will contact you.
  • FINLAND: When ordering to parcel machine transport cost from 11 € is added. The purchased goods will usually arrive at the parcel machine within 3 working days (Helsinki, other places in Finland 3-5 working days). If the goods need to be prepared, the delivery time can be extended up to 2 weeks. In this case our manager  will contact you.

The customer is notified of the arrival of the goods at the parcel machine by an SMS message, which contains a unique door code for opening the door. Instructions on how to use the code and open the luggage compartment can be found on the parcel machine’s touch screen.

Courier service

  • ESTONIA: When choosing  Venipak courier delivery method  transport cost from 5.50 € is added.
  • LATVIA: Venipak courier shipping fee from 7 €.
  • LITHUANIA: Venipak courier shipping fee from 8.50  €.
  • FINLAND: Itella courier shipping fee from 21 €.
  • POLAND, SWEDEN: DPD courier shipping fee from 25 €.
  • AUSTRIA, BELGIUM, CZECH REPUBLIC, DENMARK, GERMANY, HUNGARY, LUXEMBOURG, NETHERLANDS, NORWAY, SLOVAKIA, UK: DPD courier shipping fee from 38 €.
  • FRANCE, IRELAND, ITALY, SLOVENIA, SPAIN: DPD courier shipping fee from 42 €.
  • ISRAEL: EMS courier shipping fee from 33,60 €.

The goods will be delivered to the courier service users directly to the address indicated in the order. The exact time of delivery of the goods is agreed upon by the courier with the customer before delivery of the goods by telephone.

Postal service

AUSTRIA, ARMENIA, AZERBAIJAN, BELGIUM, BELORUSSIA, BULGARI, CZECH REPUBLIC, CROATIA, DENMARK, FRANCE, GEORGIA, GERMANY, GREECE, HUNGARY, IRELAND, ISRAEL, ITALY, LUXEMBOURG, NETHERLANDS, NORWAY, POLAND, PORTUGAL, RUSSIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UK, UKRAINE: 7.30 €.

The goods will be sent as a small parcel (max. 2 kg). After posting, we will send the customer an international shipment tracking number.

NB! ONEGA OÜ does not send liquids by post.